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FAQ's About Making Content Accessible

Fonts  •  Color  •  Screen Readers  •  Captioning

What fonts can be used?

Use: Sarif or San Sarif Fonts

  • Arial
  • Bookman Antiqua
  • Calibri
  • Comic Sans
  • Courier New
  • Georgia
  • Helvetica
  • Tahoma
  • Times New Roman
  • Trebuchet MS
  • Verdana

Avoid: Script, Image, Complicated or Decorative Fonts

  • Algerian
  • Bradley Hand
  • Brush Script
  • Harrington
  • Magneto
  • Rosewood Standard
  • Symbol
  • Vivaldi
  • Wingdings

If you are wanting to use one of the fonts to avoid, contact eLearning and we will work with you to find the best way to integrate that font into your content while keeping everything in compliance with Section 508.


What color combinations are ok to use?

To be compliant with Section 508 Guidelines all color combinations of foreground and background must be at a minimum contrast ratio of 4.5:1 for normal size text and 3:1 for larger text (bolded 14 point and up or unbolded 18 point and up).

WebAIMs Contrast Checker is a great tool for determining if the color combinations you have chosen meet the contrast ratio requirements.

Color that is used on the internet is defined by what is called a HEX code. This is a six digit "number" that represents each color. Most colors used on a computer screen are defined in the RGB (Red-Green-Blue) scale. To convert RGB to HEX simply use a converter like the one found at Javascripter.net.

To choose colors colors that are already in HEX format use the picker from W3Schools.net.

Remember that even though Office Applications may look like they have used color combinations that are ok, there is a possibility that they are not compliant. When indoubt check the colors with the WebAIMs Contrast Checker.


What is a screen reader?

Screen Readers are Assistive Technology tools that can be used to actually read the text on the screen.

GHC Students have access to ClaroRead for free, however, there are many different readers available (i.e. JAWS, Window-Eyes, Dolphin). To have ClaroRead installed on your computer contact ITS.

Other FREE Screen Readers include:

ChromeVox—only available for use on Google Chrome

NVDA—is downloaded to your computer and works like JAWS or ClaroRead


Do my videos have to be captioned?

Question: “I don’t have any students in my class that are deaf or hard of hearing, do I need to have my videos captioned?”

Yes, captions on videos not only help students who have hearing impairments but helps students who learn better by reading or English is not their first language…it’s just good design.


Question: “Our program requires students to have basic abilities like sight, hearing, etc., do my videos need to be captioned?”

Yes, the only industry that is exempt from the requirements of Section 508 are those that are directly associated with national security.


Question: “My videos are not captioned but I have transcripts is that ok?”

No, according to the guidelines for HTML videos and live audio, all live audio must have synchronized captions.


eLearning has a transcriptionist/captionist available for anyone who needs these services. To request a video be transcribed or captioned contact eLearning.



Page last updated: March 22, 2016