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Refund Schedule


$$$   Refund Frequently Asked Questions   $$$

  • How will I receive my refund check?
    • All refund checks are processed via your Bankmobile refund preference, go https://bankmobilevibe.com   to make your choice today!
      • QUICK TIP: if you move DON’T FORGET TO UPDATE YOUR ADDRESS in Banner/SCORE
  • When will I get my money?
    • Refunds are processed after all charges, including bookstore  purchases have been added to the account
    • Title IV funds are refunded within 14 days after they have been disbursed on your account
    • Third Party Payment Refunds, Do Not Follow the 14 Day Policy due to additional verifications that are required
  • Can I pick up my refund in the Business Office?
    • No, refund checks are mailed to the address on file.
  • How do I know if my refund has been processed?
    • Log into Banner/Score- Go to Student Account, and then Statement and Payment History, at the top is the last transaction that hit your account.

 

  • How do I know my Loan Disbursement Dates
    • Log onto www.Studentloans.gov and you will click on disclosure statements and then it will list the disclosure statement by the enrollment period, click applicable  period
  • What do Disbursement/ Disbursement Dates mean?
    • Disbursement is when the financial aid office actually moves your awarded funds over from an authorized status to a paid status on Banner/ SCORE
    • Disbursement date is the date that the funds are expected to paid on your account

 
To view our institution's contract with BankMobile, a Division of Customer Bank, click here
https://www.vibeaccount.com/swc/doc/landing/s63137ee83rsuk2mh906



Page last updated: August 10, 2016